TERMS & CONDITIONS
If a ride is cancelled after the driver is en route, then a $1 per minute cancellation fee may be applied from the time the vehicle was en route, until the time of the cancellation.
A discretionary $1 per minute waiting time fee applies.
Airport Pickups have a 1 hour complimentary wait time.
If a ride cannot be started or completed at the expected time, then OHPEC is not liable for damages.
If a customer damages the vehicle then OHPEC reserves the right to charge the customer for repairing the damage.
Each vehicle has a NZTA approved camera recording video of the interior. We will only access it in case of a written complaint.