TERMS & CONDITIONS
We aim to make you completely satisfied. If you aren't, then contact us at , and we will try and fix that.
If a ride is cancelled after the driver is en route, then a $1 per minute cancellation fee may be applied from the time the vehicle was en route, until the time of the cancellation.
A discretionary $1 per minute waiting time fee applies.
If a ride cannot be started or completed at the expected time, then OHPEC is not liable for damages.
If a customer damages the vehicle then OHPEC reserves the right to charge the customer for repairing the damage.
Each vehicle has a NZTA approved camera recording video of the interior. We will only access it in case of a written complaint.